Preventive measures for Covid-19


Current situation

We are looking forward to welcoming you at full capacity. It will no longer be necessary to present your vaccination passport to access the baths and all the facilities on site.
Reservations are not required for the thermal experience.You can book your treatments and massages here.Thank you again for your support, dear clients! See you soon!

Upon your arrival:

  • Wash your hands at the entrance by stopping at our sanitary station;

Before the spa experience:

  • It is mandatory to take a shower;
  • You will receive clean towels.

After the spa experience:

  • It is mandatory to take a shower.

Our Installations

The Kōena Spa has implemented all the measures recommended by public health. To ensure compliance with health and safety standards, one of our teams is responsible for disinfecting the site.

*If you have symptoms of Covid-19, including fever and cough, or have been in contact with an affected person, we ask that you postpone your visit.


360 training for our employees

Our employees have been carefully trained to provide you with a safe experience. In addition to having raised our sanitary requirements, we have set up a team dedicated to the sanitization and cleaning of our facilities. Guided by a sense of solidarity, our employees are specialized and ready to welcome you in a safe and relaxing environment. For that reason, they are required to wear masks and meticulously clean their workstations.

It is important to note that we rigorously monitor the health of our employees while ensuring that we offer them a safe work environment. Moreover, the Kōena Spa is committed to providing them with the necessary assistance in case of questions or concerns.