Returns and Refunds Policy

Thank you for shopping at KŌENA Spa.

Please read this policy carefully. This is the Return and Refund Policy of KŌENA Spa. The Return and Refund Policy for KŌENA Spa has been created with the help of TermsFeed.

Items purchased

We issue refunds for items purchased within 30 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Gift cards

Gift cards are non-refundable and cannot be used to purchase another gift card.

Gift cards with a cash value do not have an expiry date.

When using gift cards for care or packages, additional fees may be charged if the prices are higher at the time of booking.

Contact us

If you have any questions about our Return and Refund Policy, please contact us: