Q&A

Frequently asked questions

General

What are your opening hours?
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Is there a time limit on my thermal experience?
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How should I prepare for my visit?
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Can I use my mobile phone at the spa?
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Can gift cards be used in restaurants?
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Treatments and Massages

Do I need to undress completely for a massage?
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What types of treatments do you offer?
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Can I request a therapist of a specific gender?
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Can I book a couples massage?
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Do you offer treatments specifically for men?
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Booking and Cancellation

What is your cancellation policy for appointments for treatments/massages?
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Do we need to make a reservation for the baths?
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What are the busiest times?
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How do we make a reservation?
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Spa

Can we bring our own bathrobe?
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Are you open in bad weather?
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What is the minimum age to visit the spa?
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Will you have other family days?
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