Terms and conditions
Last updated: December 17, 2019
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://koenaspa.com/ website and facilities (the “Service”) operated by KŌENA Spa (“us”, “we”, or “our”) whose registered office is 1172 Aylmer road, Gatineau, Quebec, Canada.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not be able to access the Service. The Terms and Conditions agreement for KŌENA Spa has been partly created with the help of Terms and Conditions Generator.
Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. You agree that all information you provide is governed by our Data Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Data Privacy Policy, the terms of which are incorporated herein: Data privacy policy. Failure to do so constitutes a breach of the Terms, which may result in the immediate termination of your account in our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Payment terms
You will provide us or our third-party payment service with valid and updated credit card information, or with a valid alternative document reasonably acceptable to us or our third-party payment service. If you provide credit card information to us or our third-party payment service, you authorize us or our third-party payment service to charge such credit card for all purchased items listed in the order form. These items are refundable under our Return & Refund policy, the terms of which are incorporated herein: Returns & Refunds. An account is not required to purchase items.
Links To Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by KŌENA Spa.
KŌENA Spa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that KŌENA Spa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall include, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
En cas de résiliation, votre droit d’utiliser le Service cessera immédiatement. Si vous souhaitez résilier votre compte, vous pouvez simplement cesser d’utiliser le Service.
Governing Laws
These Terms shall be governed and construed in accordance with the provincial laws of Quebec and federal laws of Canada, without regard to its conflict of law provisions.
Our failure to enforce any rights or provisions of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we may have between us regarding the Service.
Copyright and Trademarks
The Service is made available for personal use and legal purposes only.
All content on https://koenaspa.com/ website (text, logos, buttons, images, photos, icons, videos, audio tapes, software, applications) is the exclusive property of KŌENA Spa, its suppliers or entities that have granted KŌENA Spa a right of use. The content is protected by Canadian and international copyright and intellectual property laws. Thus, any reproduction, in whole or in part, is strictly prohibited without the written consent of KŌENA Spa.
Limitation of Liability
EXCEPT FOR LIABILITY OF THE PARTIES UNDER THE DATA PRIVACY POLICY AND CODE OF CONDUCT OF THIS SERVICE, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS SERVICE, EVEN IF THE PARTY WHO IS LIABLE HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT WHEN SUCH DAMAGES ARE CAUSED BY THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF THE PARTY, ITS EMPLOYEES, AGENTS, OR SUBCONTRACTORS. EXCEPT FOR LIABILITY OF THE PARTIES UNDER THE DATA PRIVACY POLICY AND CODE OF CONDUCT, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR DAMAGES OF ANY KIND IN AN AMOUNT IN EXCESS OF THE AMOUNTS PAID TO PROVIDER BY CUSTOMER FOR THE PROVISION OF THE CONTENT AND THE SERVICES.
WE ARE NOT RESPONSIBLE FOR ANY LOST, FORGOTTEN, DAMAGED, OR STOLEN PERSONAL ITEMS, EITHER ON THE SITE OR IN YOUR LOCKER OR CAR.
SINCE WE CANNOT CONTROL CHANGING WEATHER CONDITIONS, ELECTRICAL OUTAGES OR WATER MAIN BREAKS, NO COMPENSATION WILL BE GIVEN IN THE EVENT THAT OUR BATHS AND SAUNAS ARE CLOSED DUE TO UNFORESEEN CIRCUMSTANCES.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
